Guide
Platform & Automation
Brands
An RFP (request for proposal) for an influencer marketing platform or agency is a written brief you send to several vendors at once, so you can compare them against the exact same criteria instead of letting each vendor's own pitch set the agenda. A solid RFP covers at least five parts: background and goals, scope and requirements, pricing structure, timeline, and weighted evaluation criteria. It's most useful when you're choosing between three or more real candidates, or when procurement requires formal documentation of the decision.
An RFP (request for proposal, sometimes called a tender document) is a written brief you send to several vendors at once — typically three to five influencer marketing platforms or agencies — with the exact same questions, requirements and evaluation criteria. The point is to compare vendors on a common footing, instead of letting each one steer the conversation through its own sales pitch. See what to ask a platform before you sign for the informal version of the same exercise — seven questions worth asking whether or not you run a formal RFP.
An RFP isn't necessary for every decision. It's worth the effort when at least one of these is true: you're choosing between three or more genuine candidates, procurement or leadership requires formal documentation of the decision, the budget is large enough to justify the time it takes, or you need a written record to justify the choice internally later. If you're really only deciding between two platforms you already know well, the direct question list above is usually enough — a full RFP is overkill.
| Part | What it should answer |
|---|---|
| Background and goals | Who you are, what you sell, and what the solution needs to achieve — growing affiliate sales, better tracking, scaling creator volume, or something else. |
| Scope and requirements | Which features, markets, languages and integrations are must-haves, and which are nice-to-haves. |
| Pricing structure | Ask for pricing written out as a formula with a worked example — not a single quoted number. |
| Timeline | Deadline for questions, deadline for responses, expected decision date and desired start date. |
| Evaluation criteria | The criteria and weights you'll use to score responses — see the scoring model below. |
Split these five parts into separate sections in the document itself, and number the questions so vendor responses are easy to line up side by side afterward. An RFP written as flowing prose with no numbering is markedly harder to compare across three responses once they come back.
The single most common RFP mistake is a long wishlist with no prioritization, which forces the vendor to guess what actually decides the outcome. Split every requirement into one of two categories instead: must-have, which disqualifies a vendor if the answer is no, and nice-to-have, which counts toward the score but doesn't decide it alone. See how to choose an influencer marketing platform for the eight criteria that typically belong in one category or the other — pricing model, attribution window, market coverage, creator vetting, payment handling, contract terms and reporting.
Example of a must-have: "The platform must support tracking in Denmark and at least two other EU countries." Example of a nice-to-have: "It's a plus if the platform offers a dedicated account manager at Growth tier or above." A must-have that's really a nice-to-have in disguise filters out good vendors for the wrong reasons — be honest about what's genuinely non-negotiable.
An RFP response that only states one price tells you nothing about how the cost behaves once your volume changes. Ask instead for pricing written out as a formula — subscription plus any service fee, and exactly how the service fee is calculated — along with a worked example at a stated volume. See what an influencer platform actually costs for the four building blocks pricing is typically made of, and how to compare two models that price differently.
The step most RFP processes skip is deciding the evaluation criteria and their weight before responses come in — not afterward, when it's easy to unconsciously tune the weighting toward the vendor you already prefer. A simple weighted model works like this: pick five to seven criteria, give each a weight that sums to 100%, and score each vendor's response 1-5 on every criterion. The total score is the sum of (weight × score) across all criteria.
| Criterion | Weight | What it covers |
|---|---|---|
| Price and pricing structure | 25% | Total expected cost at your volume, not just the sticker price |
| Tracking and attribution | 20% | Method, attribution window, and handling of Safari/in-app-browser traffic |
| Market and creator coverage | 20% | Genuine coverage of your target markets and creator categories |
| Contract and lock-in | 15% | Lock-in period, notice period, and data export on exit |
| Support and implementation | 10% | Onboarding time, a named contact, response time |
| References | 10% | Verifiable past customers of comparable volume or industry |
The weighting above is an example, not a formula to copy exactly — adjust it to what actually matters most to you. A brand that already has a working creator pipeline will typically weight market coverage lower and tracking higher; a brand starting from scratch, often the reverse.
The following figures are hypothetical and for illustration of the maths only — not an assessment of named platforms or agencies.
Imagine two vendors, A and B, scored on the six criteria above:
| Criterion | Weight | Vendor A (score 1-5) | Vendor B (score 1-5) |
|---|---|---|---|
| Price and pricing structure | 25% | 3 | 5 |
| Tracking and attribution | 20% | 5 | 3 |
| Market and creator coverage | 20% | 4 | 4 |
| Contract and lock-in | 15% | 4 | 2 |
| Support and implementation | 10% | 5 | 3 |
| References | 10% | 3 | 4 |
Vendor A: (0.25×3) + (0.20×5) + (0.20×4) + (0.15×4) + (0.10×5) + (0.10×3) = 0.75 + 1.00 + 0.80 + 0.60 + 0.50 + 0.30 = 3.95
Vendor B: (0.25×5) + (0.20×3) + (0.20×4) + (0.15×2) + (0.10×3) + (0.10×4) = 1.25 + 0.60 + 0.80 + 0.30 + 0.30 + 0.40 = 3.65
Vendor B looks cheapest and wins on price alone (5 vs. 3), but loses overall because it scores markedly lower on lock-in and support — two criteria that carry a smaller weight but still drag the total down enough to flip the ranking. The point isn't the specific numbers; it's that a weighted model can produce a different winner than simply picking the cheapest option or the one that scores highest on a single criterion — which is exactly why the weights need to be set before responses come in, not after.
An RFP for a software or marketplace platform and an RFP for an agency ask partly different questions, because they're buying different things. See agency vs platform vs in-house for the underlying difference in how much work stays with you in each model.
| Question to add | For a platform | For an agency |
|---|---|---|
| What are you actually buying? | Software: tracking, database, reporting | Labour: strategy, outreach, negotiation, follow-up |
| Team and expertise | Less relevant — ask about implementation support instead | Ask for names and CVs of the actual team that will serve you, not just the case-study deck |
| Pricing model | Subscription and/or a service fee on commission | Retainer, percentage of ad spend, or project fee — see influencer agency fee models |
| Ownership of relationships | You own the creator relationships yourself | The agency typically owns the relationships — ask specifically what happens to them if you end the engagement |
There's no industry standard for how long an RFP should take, but a realistic template for a mid-sized decision typically looks like this: one to two weeks to write the RFP internally, one to two weeks for the vendor response deadline, one week for follow-up questions and any demo calls, and one week for internal scoring and the decision — four to six weeks total from send to decision. Set a fixed deadline for vendor questions, and answer them in writing to all participants at the same time, so no vendor gets information the others don't have.
It's our experience — not an objective truth — that a formal RFP delivers the most value when the decision genuinely comes down to three or more comparable vendors, and the least value when you already know which of two platforms you prefer and just need to negotiate the terms. In that second case, the direct question list in what to ask a platform before you sign is typically faster and just as thorough. That's our recommendation based on what we see working for brands evaluating platforms and agencies — not a claim about how other vendors handle an RFP process.
No, but the time invested should match the size of the decision. A full RFP with formal scoring makes the most sense at a budget and contract length where getting it wrong is expensive — for a smaller, shorter agreement, the direct question list is often enough.
At once, with the same deadline for everyone. That's the entire point of an RFP — comparing responses given under the same conditions at the same time, not responses shaped by what you've already told an earlier vendor.
There's no fixed rule, but three to five is a practical balance — enough for a real comparison, without making the scoring unmanageable or vendors losing interest in spending time on a response they judge has a low chance of winning.
Ask to contact the references yourself, and ask them specific questions about what matters most to you — response time when something goes wrong, for example, or whether the price they were quoted actually held in practice. A reference the vendor won't let you contact directly is information in itself.
Either the requirements are set wrong, or the market genuinely doesn't have a vendor that matches your needs exactly. Review whether a must-have is really a nice-to-have in disguise before rejecting every response.
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